Privacy Policy

At PEARTH, accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by PEARTH and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

1. Information We Collect

We collect the following types of information when you visit our website or place an order:

  • Personal Information: Name, email address, phone number, billing address, and delivery address.
  • Payment Information: Credit/debit card details or UPI information, processed securely through trusted payment gateways. We do not store your full payment details on our servers.
  • Usage Data: Browser type, IP address, pages visited, time spent on pages, and referring URL.
  • Device Information: Device type, operating system, and unique device identifiers.
  • Cookies: Small data files stored on your device to enhance your browsing experience and remember your preferences.

2. How We Use Your Information

The information we collect is used to:

  • Process, fulfil, and deliver your orders.
  • Send order confirmations, shipping updates, and delivery notifications.
  • Respond to your queries and provide customer support.
  • Improve our website, products, and overall user experience.
  • Send promotional emails, offers, and updates (only with your consent).
  • Detect and prevent fraud or unauthorised activity.
  • Comply with applicable legal obligations.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Logistics Partners: To pick up and deliver your orders to your address.
  • Payment Processors: To securely handle and verify your transactions.
  • Analytics Providers: To understand website traffic and improve our services (data shared in anonymised form).
  • Legal Authorities: When required by law, court order, or to protect the rights and safety of PEARTH or its customers.

4. Cookies Policy

We use cookies to personalise your experience, remember your cart and preferences, and analyse website traffic. Types of cookies we use include:

  • Essential Cookies: Required for the website to function correctly.
  • Preference Cookies: Remember your settings and choices.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Marketing Cookies: Used to show you relevant ads and offers.

You can disable cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of parts of our website.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All transactions on our website are encrypted using SSL (Secure Socket Layer) technology. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Once your data is no longer needed, it is securely deleted or anonymised.

7. Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of any inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.

To exercise any of these rights, please contact us at the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over the content or privacy practices of those websites and are not responsible for any loss or damage that may arise from your use of them. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will take steps to delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically. Continued use of our website after any changes constitutes your acceptance of the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

PEARTH Retail Private Limited
Email: privacy@pearth.com

Last updated: June 2026